Quality Management in Public Libraries Project Website

[Marloth _at__ t-online.de (Heinz Marloth)]

Liebe KollegInnen,
die folgende meldung aus grossbritannien gebe ich gerne an sie weiter:

> +++ Quality Management in Public Libraries Project Website +++

> An increasing number of public and private sector organisations are now
> using self-assessment techniques in order to determine and demonstrate
> their success in achieving total quality.   
> The British Library Research and Innovation Centre Funded study "Assessment
> Tools for Quality Management in Public Libraries" is being jointly managed
> by the Department of Information and Library Studies, Loughborough
> University and the Department of Information Studies, University of
> Sheffield. The aim of this two year project is to develop tool-kits for
> public library managers to self-assess the quality initiatives they have in
> place. 
> Further details are available at our project website:
> http://www.lboro.ac.uk/departments/dils/research/qualman.html

mfg   H.M.
--
Heinz Marloth, Seehofstrasse  15, D-60594 Frankfurt am Main, Germany
Telefon: 069 - 61 23 94       eMail: marloth _at__ t-online.de